Number of registered Mystery Shoppers
- + for Clients
- What is Mystery Shopping?
- Inspections
- Difference between Mystery Shopping and Market Research
- What can be measured?
- Involvement
- Myths and Pitfalls
- Methods
- Guidelines and Ethics
- Quality assurance
- Certification
- Shopper profiles
- Reporting online
- Benchmarking
- Audio reporting
- Alert reporting
- Identification
- Global projects
- Incentive programs
- Communication
- Read more
- + for Shoppers and Inspectors
- + FAQ
Quality assurance
Our extensive program for Quality Control includes seminars, matching of shoppers, guidelines, briefing, editing, manually controlling reports and grading of all shoppers individual assignments. Here You can read more about our Quality Assurance Procedures.
Continuous improvements
We continuously conduct follow-ups, internally as well as in co-operation with our clients to further develop the program. Our checklists and work sheets are so appreciated that even our competitors have copied them! But since we are constantly developing our concept, our own just gets better and better.
