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2004

November
- Christmas breakfast
- Conferences
- Smiling report
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September
- The Mystery Shopping Dagen 2004
- Analysis report
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June
- A new program for shoppingmalls
- Conference in Paris
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May
- Kundklubbsdagen 2004
- SSQ-Award / SHR
- Booktip!
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February
- Quality Systems
- The winners of SSQ-Award 2003
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Gasell Vinnare 2008