Number of registered Mystery Shoppers
- + for Clients
- What is Mystery Shopping?
- Inspections
- Difference between Mystery Shopping and Market Research
- What can be measured?
- Involvement
- Myths and Pitfalls
- Methods
- Guidelines and Ethics
- Quality assurance
- Certification
- Shopper profiles
- Reporting online
- Benchmarking
- Audio reporting
- Alert reporting
- Identification
- Global projects
- Incentive programs
- Communication
- Read more
- + for Shoppers and Inspectors
- + FAQ
Inspections
Better Business can perform anonymous as well as pre announced visits to inspect a unit. The Inspector can be well experienced in the industry if it is required by the assignment. Often inspections can be performed by persons without experience in the specific industry, provided that the inspector is properly trained and briefed. Better Business has extensive experience from developing guidelines, instructions, briefing- and certification programs to secure that the inspectors can perform their assignment in an objective and correct way.
