Number of registered Mystery Shoppers
- + for Clients
- What is Mystery Shopping?
- Inspections
- Difference between Mystery Shopping and Market Research
- What can be measured?
- Involvement
- Myths and Pitfalls
- Methods
- Guidelines and Ethics
- Quality assurance
- Certification
- Shopper profiles
- Reporting online
- Benchmarking
- Audio reporting
- Alert reporting
- Identification
- Global projects
- Incentive programs
- Communication
- Read more
- + for Shoppers and Inspectors
- + FAQ
Communication
One of the most important parts of a Mystery Shopping program is the communication on all levels within the organisation before, during and after the project.
Workshops
We can assist in workshops when developing the program and when presenting the results, in information meetings and kick off events.
Presentation materials
We can produce presentations, brochures and films that can be used for meetings and distribution.
Telephone Conferences
We can organise telephone conferences for managers and employees, and demonstrate the reports. This is very much appreciated as it saves time for companies with units are widely spread in the country or world wide.
Communication is crucial when it comes to implementing and developing a successful improvement program.
