Number of registered Mystery Shoppers
Certification
Better Business has a certification program that is free of charge for the shopper to perform. The Basic Certification is about the industry and the company. In addition, each assignment can have specific Project Certifications that the shopper need to pass to be able to be considered for an assignment.
MSPA North America has developed Silver and a Gold DVD-program and MSPA Europe has developed a Silver Certification program that is more geared for Europe. Read more about the MSPA Certifications at www.mysteryshop.org
